FAQs

If you have a question about our recruitment process or what you can expect when you come to meet us, our Talent Acquisition team will be more than happy to help. In the meantime, you may find our answers below to Frequently Asked Questions useful.

WHY CAN'T I SEE ANY VACANCIES FOR MY LOCAL AREA ON THE WEBSITE?

This means that there currently aren’t any vacancies in your local area.

HOW WILL I KNOW IF MY APPLICATION HAS BEEN SUCCESSFUL?

Once we’ve received your application, one of our team will review it. We’ll then let you know by email whether or not you will progress to the next stage.

WILL I NEED TO SHOW ANY DOCUMENTATION DURING THE RECRUITMENT JOURNEY?

Yes. We will need you to bring the following: A) Proof of your right to work in the UK B) Proof of NI C) Proof of Address. All this will be outlined in the email we send to confirm your interview.

IF I AM NOT SUCCESSFUL CAN I APPLY AGAIN?

This will depend on the role, but if you want to re-apply you will need to wait at least six months from your first submission.

HOW CAN I PROVIDE FEEDBACK ON THE AA'S RECRUITMENT EXPERIENCE?

We would love to hear your feedback! Please send any comments to our team at hr.resourcing@theaa.com. We aim to respond to emails within five working days of receiving them.

HOW LONG WILL THE ONLINE APPLICATION TAKE?

We have different online application forms for different roles, so the time it takes may vary. In general it shouldn’t take you longer than 2 minutes to complete. You can stop working on it at any time – but remember to save it! Once you have submitted your application, you can check its status by logging in and clicking on the ‘My Job applications’ link in your profile.

IF MY APPLICATION IS SUCCESSFUL, WHAT REFERENCES WILL YOU TAKE UP?

As you’d expect, we will need to check certain things before you can start. These include verifying your recent employment, address and credit history. We also conduct criminal record checks for all new employees.

DOES THE COMPANY EMPLOY INDIVIDUALS WITH DISABILITIES?

The AA is an equal opportunities employer and we welcome applications for all members of the community. We are proud to have been awarded ‘Double Tick’ status.

DO I HAVE TO APPLY ONLINE?

Yes, we only accept job applications via this website. It means we can deal with your application in the most timely, efficient and appropriate way.

WHAT HAPPENS IF I MISS THE CLOSING DATE?

Unfortunately we can’t accept any applications after the closing date has passed.

DO YOU ACCEPT SPECULATIVE APPLICATIONS?

Right now, we only accept applications for live vacancies. These are all advertised on this website.

DO I NEED TO ANSWER ALL THE QUESTIONS THAT ARE PART OF THE APPLICATION FOR A JOB?

Yes. Because the more information you provide on your application, the easier it will be for our managers and recruiters to assess your suitability for the vacancy.