Working here

There’s a reason we’ve been one of the UK’s most trusted brands for over 100 years. And that’s our people. We ensure our workplaces are inclusive and safe and support the people and communities we work with. We are rightly proud of the culture we create and whoever you are and wherever you work, you will be Always Ahead with us.

man smiling

Supporting each other

  • The AA Driving school supports over 6000 disabled people learning how to drive.
  • Our chosen charity of the year is Cancer Research UK.
  • The AA charitable trust consistently works to save lives on the road and reduce the environmental impact of vehicles.
  • We’re a signatory of the Armed Forces Covenant and a holder of the Employer Recognition Scheme Gold Award.
  • We work with the 10K Interns Foundation, whose mission is ‘transforming the horizons and prospects of young people’.

Our Culture

Our culture is what makes us special. From the conversations we have, to the way we work with each other and customers, to how we embrace opportunities, our culture is completely unique to us. And we’re pretty proud of it.
  • think impact icon

    Think Impact

    Start with outcomes, and focus on priorities

  • own it icon

    Own It

    Make things happen, and find solutions

  • back each other icon

    Back Each Other

    Trust in each other’s expertise

  • push for better icon

    Push for Better

    Be ambitious in everything you do

Diversity and Inclusion

When it comes to D&I, we don’t just talk the talk. Our Balance network pioneered a maternity leave buddy scheme to support returning mums; our Origins network ensured we became Race at Work Charter signatories; our Pride network helped us update our sexual orientation and gender identity options; and our Ability network introduced the Hidden Sunflower Disability Sunflower logos schemes across the business.

three people coming down from stairs
We have five Employee Network Groups, sponsored by
senior leaders. They are open to everyone, whether you
want to become an active ally, or just want to learn more
and show your support.
graphic

  • Origins – for all multi-faith and minority ethnic colleagues and allies to come together.
  • Pride – for LGBTQ+ community and allies. Everyone deserves to feel included and accepted at work.
  • Balance – addressing gender balance and inclusivity. We want to achieve gender balance across The AA.
  • Carers – for people with a caring responsibility.
  • Ability – for people with visible and invisible disabilities.

Wellbeing

We want you to feel your best inside and outside of work. That’s why we offer a comprehensive benefits package to all of our colleagues that prioritises their wellbeing. In our latest engagement survey, colleagues gave a world class score on knowing what support they could access for their physical and mental wellbeing. The services on offer include:

  • 24/7 remote same day GP appointments
  • Fully funded counselling sessions
  • Fully funded Physiotherapy assessment and treatment
  • 24-hour employee assistance including mental health, financial and legal support
  • Fully funded specialist menopause consultation
  • Financial wellbeing support
  • Paid leave for fertility treatment
  • Bereavement leave for those experiencing miscarriage
  • Extended paid training and injury leave for those in the armed forces