Talent Acquisition Coordinator

Company Description/ Business Unit

Location: Basingstoke (hybrid working 3 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Talent Acquisition (TA) Coordinator means you'll play a crucial role in our success and be part of this exciting motoring journey.

#LI-Hybrid

This is the job

We’re looking for a highly organised and detail-oriented Talent Acquisition Coordinator to join our fast-paced, collaborative team. In this role, you’ll support the Corporate Functions recruitment team with the full recruitment lifecycle from scheduling interviews and managing feedback to keeping processes running smoothly.

Your work will be key to delivering a seamless, high-quality experience for every candidate and hiring manager. Within role, you’ll also provide support with our confidential hiring ensuring a smooth recruitment journey with a high-level of professionalism.

You’ll be part of a passionate team of Talent Acquisition professionals who support our hiring needs across the entire organisation. If you thrive in a dynamic environment, love improving processes, and enjoy being a welcoming voice for new joiners, this is a great opportunity to grow your expertise and make a real impact.

What will I be doing?

• Build strong relationships with candidates, internal teams and stakeholders across the business through clear, authentic communication.
• Coordinate interviews and provide support on recruitment queries and interview guidance.
• Closely collaborate with Talent Acquisition Managers supporting their recruitment strategies and processes.
• Maintain accurate and up to date processes/records on our Applicant Tracking System (ATS) and update recruitment trackers for data reporting.
• Monitor our shared Talent Acquisition mailbox and share/respond to queries efficiently.
• Support the Group Head of Talent Acquisition and Director of Talent & Learning with confidential hiring with professionalism as well as support senior leaders with ad-hoc requests and reporting including managing the Purchase Order (PO) process, ensuring accuracy, compliance, and timely processing from initiation to completion.
• Be a champion for our systems and tools including the utilisation of AI within recruitment. Support with transformative changes and improvements across our processes.

What do I need?

• Understands recruitment processes and employment regulations, with the discretion to handle sensitive information and support confidential hiring activities.
• Proficient in Microsoft Office, especially Excel and PowerPoint, with the ability to produce clear reports and presentations; familiarity with Applicant Tracking Systems (ATS) is a plus but not essential.
• Excellent communication and interpersonal skills, with the confidence to build strong relationships across all levels of the organisation, including internal teams and external partners.
• Highly organised and adaptable, able to manage multiple priorities and deadlines in a fast-paced, ever-changing environment while maintaining a calm and professional approach.
• Strong attention to detail, ensuring accuracy in candidate records, communications, and reporting, alongside clear and professional written and verbal communication.
• Demonstrates initiative and a continuous improvement mindset, actively seeking ways to enhance processes and improve the candidate and stakeholder experience.

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

#LI-HH