Fleet Product and Change Manager

Company Description/ Business Unit

Location: Oldbury – Hybrid – Three Days In Office                                                                    

Employment Type: Full-Time/Permanent

Salary: Competitive Salary and Up-to 12% Bonus

Hours: Monday-Friday

 Think the AA is just about roadside assistance? Think again! 

As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?

 #LI-EJ1 #LI-Hybird

This is the job

As the Fleet Product and Change Manager, you will spearhead the transformation of fleet service design with cutting-edge solutions. Your role involves leading technological advancements to achieve outstanding fleet outcomes and ensuring operational efficiency across all solutions. You will shape fleet strategy, advocate for the company's ESG-first approach to fleet management, and implement effective change management strategies to drive continuous improvement.

What will I be doing?

• Drive the transformation of fleet service design using structured techniques and innovative solutions, particularly in the alternative vehicle space
• Lead the development and integration of technological solutions to achieve exceptional fleet outcomes across vehicle and driver disciplines
• Manage and optimise the fleet data structure to deliver actionable insights on performance and environmental impact
• Implement effective change management strategies to drive continuous improvement
• Lead and represent the AA's ESG-first approach to fleet management, both internally and externally
• Demonstrate adaptability and emotional intelligence to drive impactful outcomes and foster positive relationships
• Influence fleet strategy with impactful insights and recommendations
• Utilise professional knowledge and expertise to drive innovation and excellence in fleet management
• Proactively identify and address risks, issues, and opportunities within fleet operations to drive continuous improvement
• Ensure compliance and effectiveness of fleet service design components across all customer solutions

What do I need?

• Proven expertise in managing and designing fleet services within leasing, transport, or logistics sectors, ensuring operational excellence and strategic alignment
• Deep understanding of the latest advancements in alternative vehicles and the ability to integrate innovative technological solutions to enhance fleet performance
• Demonstrated success in implementing effective change management strategies and leading ESG (Environmental, Social, and Governance) initiatives to drive sustainable fleet operations
• Core competencies in overseeing complex projects, managing risks, and conducting thorough financial and commercial evaluations to ensure sound decision-making
• Expertise in Fleet Data Analysis and Insights Generation: Skilled in managing and optimising fleet data structures to generate actionable insights on performance and environmental impact, leveraging advanced fleet management systems and tools
• Ability to analyse complex data sets and extract meaningful insights to inform strategic decisions and drive continuous improvement
• Strong capabilities in planning and executing projects, aligning them with strategic goals to achieve exceptional fleet outcomes
• Effective communicator and leader, capable of inspiring and guiding teams, fostering positive relationships, and representing the organisation's ESG-first approach both internally and externally
• Adept at identifying and addressing risks, issues, and opportunities within fleet operations, making informed decisions to drive impactful outcomes
• Proven ability to collaborate with diverse teams, leveraging collective expertise to achieve common goals and drive innovation in fleet management

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.