Mobile Fuel Technician
Road Operations, Road, Fuel
We are the AA. And we keep everyone’s show on the road. There for our customers wherever and whenever they need us, we’re always ready for anything. That’s why, for over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organization, we offer a range of excellent products and services to millions of customers.
Location: South West London and South East London, Kent.
Salary: GME (Guaranteed Minimum Earnings) £30,652 OTE (On Target Earnings) £37,500
Full time, permanent.
This is the job
Petrol or Diesel. It seems so simple in theory.
In practice every year in the UK at least 135,000 drivers put the wrong fuel in their car. That's one every three-and-a-half minutes.
As a Mobile Fuel Assist Technician you will be retrieving the incorrect fuel from our members’ vehicles at the roadside, restarting the engine and getting them back on their way – after assessing whether it is safe to do so.
You will also have the opportunity to attend AA Members that require assistance when their vehicle fails to start as a result of a flat battery or when they require a wheel change due to a puncture. If you have the required skill level, you will have more opportunities to attend more involved breakdowns.
What will I be doing?
You’ll have the open road as your office and working from your allocated AA liveried vehicle. It’s not a 9 to 5, Monday to Friday job. We make sure that AA members and business customers receive the level of service required wherever they need it, whenever they need it. Because of this, you'll work shifts, which could include evenings, weekends and bank-holidays, and in busy periods, you’ll also be asked to work some overtime, and occasionally be on standby.
You will be ensuring you have an up to date knowledge of the operation of all vehicle types and the equipment used and building lasting relationships with other AA colleagues and the 3rd parties we work alongside.
You’ll be maintaining your own records at the roadside, ensuring the correct forms and processes are followed at all times.
You will be a positive ambassador for the AA brand, ensuring an exceptional standard of driving, courtesy and professionalism. You will also be providing great customer service to our members.
What do I need?
- You will need excellent communication skills and the ability to remain calm in a crisis as you will be dealing with our customers in stressful situations.
- In depth practical knowledge of mechanical and electrical workings of a wide range of motor vehicles.
- You also need to have the following technical qualifications: City and Guilds Part 1 & 2 Motor Vehicle Craft studies or an equivalent C&G or IMI NVQ level 3.
Due to the nature of the work you will need to hold a full valid driving licence, with 6 points or less, covering B or BE categories. If you don’t yet have the BE category, you’ll need to complete this before you begin - however we will fund this as part of your induction with us.
If this sounds like you apply today.