BI & Visualisation Engineer

This is the Job

Responsibilities 

• Lead the development and improvement of reporting and visualisation processes across Digital channels.
• Build and lead a team to create robust, scalable, and modern reporting solutions that address the business’s growing data needs.
• Work directly with multiple senior stakeholders, managing expectations, and prioritising work backlogs.
• Actively support Digital Analytics' ways of working and processes for the reporting and visualisation function.
• Line manage reporting and visualisation analysts, plan capacity, and allocate resources effectively.
• Develop the reporting and dashboarding competency within the Digital Analytics team, including setting standards, defining processes, establishing career frameworks, job families, and role standardisation to ensure effective implementation and adherence.
• Oversee reporting improvements and provide advice on new products and propositions as required.
• Collaborate with business stakeholders to define and agree on KPIs for reporting and visualisation.
• Promote the usage of self-serve and automated reports, supporting processes to monitor MI usage, and identifying and retiring obsolete reports.
• Ensure users are fully trained on all new or updated reports, helping them understand how to derive the best value from the tools created, including support in show & tell sessions and sprint demos where needed.
• Work with business stakeholders to establish Service Level Agreements (SLAs) and track adherence to these agreed SLAs.

What do I need?

Technical & General Experience

• Extensive experience working directly with multiple senior stakeholders, effectively managing expectations, and prioritising work backlogs.
• A broad technical skill set with previous hands-on expertise in MI and Metadata tools, applying best practices, self-service, and automation strategies.
• Extensive experience in building and maintaining reliable and scalable MI and Metadata reporting and dashboards, with proficiency in Power BI.
• Significant experience working with web and app analytics data, including GA4 (Google Analytics 4).
• A strong track record of performing complex data analyses with large data volumes.
• Expertise in reporting and dashboarding.
• Working knowledge of Data Warehousing Design Methodologies, including dimensional modelling concepts. More experienced candidates will have experience in dimensional modelling and demonstrate proficiency in at least one scripting language.
• Extensive experience in adopting Agile methodologies, engaging and collaborating with stakeholders and suppliers.
• Extensive data and business intelligence experience within a complex enterprise organisation.
• More experienced candidates will have hands-on SQL experience and have performed at least one role where SQL skills were an integral part of their responsibilities

Education & Qualifications

• Preferably degree qualified in Computer Science, Data Science, Information Technology, Statistics, Information Systems, or any other related field. Preferably a Master’s Degree in one of the above; or else extensive relevant professional experience

Personal Characteristics

• The individual will be able to work effectively under pressure and apply a logical approach to their ways of working
• Requires a diligent, data-driven individual who is committed to continual improvement, a confident and engaging communicator
• Exceptional ability to convey complex messages in a clear, simplified, and understandable manner
• Proven problem-solving skills to identify the root cause of defects/issues and translate business requirements into technical designs
• Strong team ethos to collaboratively work within a cross-functional delivery sprint

Additional Information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.