Project and Governance Manager

Company Description/ Business Unit

Location: Gibraltar (hybrid working 3 office days per week) #LI-Hybrid
Employment Type: Full time / Permanent
Application Closing Date: Friday 31st October 2025

Thought The AA only provide roadside assistance? Think again.

For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as our Project and Governance Manager, you’ll play a key part to our success and join us on this exciting motoring journey.

This is the job

We are seeking a highly organised and proactive Project and Governance Manager to support the smooth running of our busy Gibraltar office. This pivotal role offers day-to-day operational support to the Senior Management Team, while overseeing general administrative functions across AAUICL.

If you’re looking to make a meaningful impact in a fast-paced setting and enjoy being at the heart of operations, we’d love to hear from you.

What will I be doing?

• Lead governance activities including Board and committee coordination, minuting, and maintaining governance logs and frameworks.
• Provide expert support to the CEO and senior leadership, managing executive calendars, travel, and sensitive communications with discretion.
• Liaise with Company Secretaries in Gibraltar and the UK to ensure governance alignment and regulatory compliance.
• Assist in preparing and editing key regulatory reports (e.g. SFCR, ORSA, RSR) and manage GFSC-related processes and documentation.
• Drive cross-functional projects and change initiatives, ensuring timely delivery and effective stakeholder engagement.
• Oversee office operations, vendor relationships, IT coordination, and onboarding of new staff to ensure a smooth-running environment.
• Act as a trusted point of contact for governance, compliance, and operational matters, contributing to continuous improvement and organisational success.

What do I need?

Capability, Knowledge and Experience:

• Proven experience in office management, executive support, or regulatory/governance roles, ideally within insurance or financial services.
• Strong organisational and time management skills, with the ability to multitask, prioritise and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills, with a high level of attention to detail and professionalism.
• Confident using Microsoft Office (Excel, Word, PowerPoint, MS Project, Visio) and open to exploring emerging AI tools to drive efficiency.
• Discreet and trustworthy when handling sensitive information, with a proactive and solution-focused approach to problem-solving.
• Comfortable working independently and collaboratively, with a positive attitude and strong interpersonal skills.

Additional information

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
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