Head of Sustainability & Environment

Company Description/ Business Unit

Location: Oldbury (Hybrid) #LI-Hybrid
Employment Type: Full time / Permanent
Application Closing Date: Friday 29th August 2025

Thought The AA only provide roadside assistance? Think again.

For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, join us as our Head of Sustainability & Environment and play a key part in our success as we continue this exciting motoring journey.

This is the job

As Head of Sustainability & Environment, you will lead the team that is responsible for embedding sustainability across our organisation. This high-impact, high-visibility role offers the opportunity to shape and deliver initiatives that align with our ESG framework, meet regulatory and best practice standards, and reflect the values and expectations of our stakeholders. You’ll collaborate across all business areas to drive meaningful change and ensure sustainability is at the heart of everything we do.

As a member of the Group Risk and Compliance leadership team, you’ll work closely with the Chief Risk Officer to define and implement the strategic direction of the function. You’ll be a visible champion of our Group values—especially collaboration—bringing teams together to support our long-term vision. If you're ready to influence, inspire, and make a lasting difference, we’d love to hear from you.

What will I be doing?

• Serve as a subject matter expert in Sustainability and ESG, collaborating with business leaders to embed impactful strategies across the organisation.
• Maintain governance mechanisms that ensure ESG matters are prioritised, reviewed and acted upon appropriately by senior leaders at The AA.
• Lead the development and delivery of statutory and voluntary ESG reporting, ensuring transparency and effective oversight.
• Manage relationships with external ESG rating agencies, coordinating responses and driving improvement plans with internal teams.
• Support with investor and customer ESG enquiries in partnership with the treasury and business services team, contributing to clear and confident communications.
• Guide business areas in meeting sustainability and environmental regulatory requirements, helping to build strong control frameworks that manage risk effectively.
• Shape and coordinate Net Zero initiatives across the Group, aligning activities with our published commitments and tracking progress.
• Monitor emerging ESG legislation and ensure proactive planning to meet new regulatory expectations.

What do I need?

Capability, Knowledge and Experience:

• Strong understanding of sustainability and responsible business) strategies, frameworks, and advisory tools.
• Hands-on experience of reporting against sustainability related regulations and standards like TCFD, ISSB, CDP, Ecovadis and the Modern Slavery Act.
• Proven ability to develop and implement carbon reduction plans across varied business functions, with fleet decarbonisation experience being particularly valuable.
• Experience of leading on environmental management including maintaining an ISO 14001 certified EMS and complying with complex environmental regulations.
• Deep knowledge of ESG topics across environmental, social, and governance areas, with a track record of integrating these into business strategy to deliver measurable impact.
• Awareness of sustainability-related legislation, standards, and international best practices.
• Confidence working directly with senior executives, with a proactive and solutions-focused mindset.
• Excellent communication and presentation skills, with experience engaging at executive and board level.
• Experience of managing direct reports including setting objectives, providing feedback, managing performance and supporting professional development.

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
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