DriveTech Finance Administrator

Company Description/ Business Unit

Location: Based in Basingstoke with a hybrid working model (3 days per week in the office)                          

Employment Type: Permanent

Salary: Up to £27,500 (depending on experience), plus up to 10% annual bonus

Hours: 36.25 per week, Monday to Friday

Think the AA is just about roadside assistance? Think again! 

As one of the UK's most trusted brands, we offer a diverse range of services, from DriveTech’s driver training and risk management solutions to comprehensive Home and Motor Insurance, personalised Financial Services, B2B and Consumer Business Services, Car Care, and Service Maintenance and Repair—we’ve got you covered.

Our mission is to keep Britain moving, and we’re looking for passionate individuals to join our team. Ready to grow with us? Ready to level up your career?

#LI-CL1 #LI-Hybrid

This is the job

This is a dynamic and multifaceted Credit Control position within the DriveTech Finance Team. The role plays a crucial part in supporting the smooth operation of the Operational Finance function. It involves a variety of responsibilities and requires a strong understanding of financial governance and the importance of maintaining clear segregation of duties. The successful candidate will contribute to the efficiency and integrity of financial processes, ensuring compliance and accuracy across all credit control activities.

What will I be doing?

In this varied and hands-on role, you’ll be responsible for a wide range of credit control and finance support tasks that are essential to the smooth running of DriveTech’s Operational Finance function. Your key responsibilities will include:

• Proactively chasing outstanding customer invoice payments via email and phone.
• Sending monthly account statements to customers
• Attending monthly meetings with DriveTech accountholders to review and discuss their accounts
• Ensuring customer ledgers are accurate and all payments are correctly allocated.
• Maintaining and updating the daily Aged Debt report
• Monitoring and managing job queues in NAV to support seamless business operations
• Overseeing open and pending Purchase Orders across the business, ensuring timely approval or removal
• Working to reduce debt aged over 60 days and reporting fortnightly to the Manager, Accounts Payable, and DriveTech Finance
• Preparing invoice backing documentation
• Creating bespoke manual invoices and credit notes within agreed timeframes
• Conducting credit checks on potential customers promptly
• Assisting with the allocation of customer payments
• Processing customer refunds in line with agreed timelines
• Accurately recording daily banking transactions, resolving queries, and ensuring month-end bank reconciliation
• Completing month-end tasks within set deadlines
• Collaborating with the wider finance team to manage shared mailboxes (Credit Control, Accounts DT, Accounts Payable, and personal) within a 5-day SLA
• Creating and updating Supplier and Trainer vendor records in NAV
• Supporting interim and year-end audit processes
• Providing annual leave cover for the wider finance team, including the weekly payment run
• Carrying out ad hoc reporting, projects, or financial analysis as required.

You’ll receive comprehensive training, support, and mentoring. However, a proactive, self-motivated, and positive approach to learning and problem-solving is essential for success in this role

What do I need?

To succeed in this role, you’ll need a strong blend of technical skills, financial knowledge, and personal attributes, including:

• Proficient desktop skills, with the ability to navigate and manage multiple systems efficiently
• A solid understanding of accounting principles, policies, and processes
• Strong data-gathering and analytical skills, with attention to detail
• A good working knowledge of Microsoft Excel and Microsoft Dynamics Navision (NAV)
• High numerical accuracy and confidence working with figures
• Excellent communication skills, both verbal and written, including strong report-writing abilities
• A good level of commercial and business awareness
• The ability to work effectively as part of a team, while also being a confident and capable self-manager

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.