You’ll call current, previous or potential customers. We’ll expect you to persuade, influence and negotiate them to continue, restart or join our emergency breakdown cover. As you explore their circumstances, you’ll find opportunities to sell extra products such as HomeStart and Repair cover.
On every call, you’ll focus on doing the right thing for customers. It’s not about a hard sell. It’s about having an informative conversation that empowers customers to make their own decision, in their best interests. No two calls will be the same. Your ability to build quick rapport will make the difference.
You’ll enjoy the positive atmosphere within our Contact Centre. But this can certainly be a challenging role. To succeed, you’ll need to stay positive. You should be a great communicator with excellent listening skills, the ability to empathise, and a flair for solving problems and overcoming objections.
In return for your sales, you could earn up to £1,000 extra per month.