Commitment to our people

Our people are the faces and voices of this organisation – they are the AA.

We want our employees to be successful and motivated. We want to know that they are using their talents and making a valued contribution to both their team and the company. We are committed to constantly developing and updating their skills so that together we can provide the best customer solutions and service.

The AA is committed to high standards in relation to the fair and ethical treatment of its employees. We are committed to providing equal opportunities in employment and to avoiding unlawful discrimination in employment or to customers. We strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect is an important aspect of ensuring equal opportunities in employment.

The AA will provide training to all existing and new employees and others engaged to work at the AA to help them to understand their rights and responsibilities and what they can do to help create a working environment free of bullying and harassment.