• Carr-Ellison House
  • William Armstrong Drive
  • Newcastle-Upon-Tyne
  • NE4 7YA
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Areas of Employment :

  • Customer Service
  • Sales
  • Support

Where is Carr-Ellison House?

AA Newcastle is based at Carr-Ellison House which is located on the Newcastle Business Park, William Armstrong Drive just off Scotswood Road.

There is a bus service running every 15 minutes to the city centre (Go North East) a journey of approx 1 mile (5 minutes off peak).

Carr-Ellison House, opened on 9th April 1992 and is named after Sir Ralph Carr-Ellison TD who was both the Chairman of the AA and Lord Lieutenant of Tyne & Wear.  The building is home to over 800 people working in different departments.

On-site facilities


Carr-Ellison House has full restaurant facilities (including salad bar), Internet Café and a lounge providing computer games, pool table, books and television. There is also a free ATM and local intranet site which gives you access to a full range of local discounts and services.


For cyclists there is secure pedal bike storage and we have shower facilities on-site.

Parking is available on site.

Other bits

There is a thriving social scene with trips organised to special events throughout the year.  We also raise lots of money for local charities and actively support initiatives (such as clean up campaigns) to improve our local environment. 


The departments in the Newcastle office include:

  • AA Insurance
  • AA Home Emergency Services
  • AA Motorcycle and Commercial Vehicle Insurance
  • Planning
  • Recruitment
  • HR
  • IT
  • Training