What we Offer

Induction

We know what makes people happy at work and we are pretty good at it.  We are good at matching people to jobs that they love and thrive in. Our managers are supportive and approachable. We make work fun. And we give you the back up you need to deliver an amazing service to our customers.

There are excellent career opportunities here too. Whether you want to excel in your chosen field, or you would like to move into management, there are plenty of opportunities.

We know that extras are important to you, so from the day you start working with us, you are entitled to a range of employee benefits.

Settling into the job

Your first few weeks may differ depending on the business area you have joined. Some have longer induction programmes than others, but the advice is still the same. Your first few weeks are all about starting off well and laying the right foundations so that you can fulfil the role you have been recruited to do and feel part of the AA community. So your job in these few weeks is to focus on all the practical things you will need to know.

Supporting you to do well

Every year your manager will look at your performance, and discuss ways for you to improve and develop. We do this, so that you can really fulfil your potential, and look at ways to move to the top of your game.

Building expertise in what you do - where it's needed you'll get regular training to make sure that you're kept up to date and have the skills you need to be the best at your job. Learning resources are provided at each of our locations, and may include books, computer-based training packages and videos.

Building your skills

Regular on-the-job coaching takes place to ensure that everyone is kept up-to-date and provides the high level of service that our customers expect. We also encourage our people to keep developing their knowledge in specific areas as well as learning new skills. Learning resources are provided at each of our locations, and may include books, computer-based training packages and videos.

We're more than willing to discuss further education sponsorship for relevant qualifications, either academic or vocational. Lots of our employees are currently completing different courses and qualifications.

We are committed to developing our managers, whether it's through individual courses or bespoke training based on specific requirements.

Rewarding your hard work

Here at the AA we feel that you should be properly rewarded for your hard work, and so we've made sure that salaries are competitive, and that our generous bonus and incentive schemes will make sure you get the recognition you deserve. We offer a great defined benefit pension scheme for new staff.

You'll get a decent amount of paid holiday, and if you have children, you might be interested in the childcare voucher scheme. On top of all that, we offer paternity time off and have a 'family friendly' support policy. You can also get discounts on most AA products and after a year you'll get free roadside breakdown cover.

We also help our people to see how they are adding value to our business and focus on their performance and, where appropriate, creating personal development plans, so they are able to meet future challenges.

And if its flexible working arrangements that you are looking for, we'll see whether this is an option that could work in your role.

Our voluntary benefits scheme also gives great discounts on a range of things like shopping, holidays and tickets.