The team do some extraordinary things to help our members and customers. Here are some of their stories from behind the scenes.

20
Apr
2017
LMS Go Live!

LMS Go Live!

On Thursday 20 April we were delighted to announce the launch of our new group Learning Management System (LMS) across all sites. This is the first time all permanent employees across the AA will...
18
Apr
2017
Easter Fun at Fanum House

Easter Fun at Fanum House

Our Basingstoke office hosted a Charity Easter Cake Sale on Tuesday 11 April in preparation for the upcoming bank holiday weekend. With giant cupcakes, a crème egg chocolate sponge and lemon drizz...
16
Jan
2017

Welcome to the team

Customer Advisor

Today we welcome thirteen new recruits to the Oldbury Member Sales and Service department. Their journey with us starts with a six week induction, which will further develop their excellent custome...
22
Dec
2016
Santa's on patrol with the AA. Because anything can happen

Santa's on patrol with the AA. Because anything can happen

Recovery Patrol

Santa’s working hard this year to keep our members on the move. He’s even got a surprise or two in his sleigh!  We roped John Snowling our Patrol of the Year into dressing up as Santa (Health and...
10
Dec
2016
  Patrol show and tell in Oldbury

Patrol show and tell in Oldbury

Recovery Patrol

‘Show and tell’ is our opportunity for Patrol’s and Technicians (from Road & Recovery to Motorbike & Fuel) to showcase just how much we can do for our customers at the Roadside. During the...
01
Dec
2016

Malvern Hills

Recovery Patrol

A lovely perk of my job is having to wait in places like this. The beautiful Malvern Hills.
29
Nov
2016

John Snowling – our Patrol of the Year 2016

Recovery Patrol

Norfolk patrol crowned king of the roadside, beating over 2,000 rivals for the coveted Patrol of the Year award. Former stock car racing mechanic, John Snowling from Norfolk is in pole position af...
28
Nov
2016

12 Hidden Cameras

Recovery Patrol

A bit of Friday fun... The AA. Because anything can happen. 12 hidden cameras, one VERY emotional breakdown…The AA. Because anything can happen.
21
Nov
2016
Patrolman Pete at the Lord Mayors Show

Patrolman Pete at the Lord Mayors Show

Recovery Patrol

Thousands of people lined the streets of London to watch the 181st annual Lord Mayor’s Show.. The event, which has now taken place for over 800 years was once again attended by the AA and over 180...
08
Nov
2016
Behind the Scenes at the Careers Website Photoshoot

Behind the Scenes at the Careers Website Photoshoot

HR

Never a dull moment behind the scenes! A couple of months ago, we started the initial thinking that lead to the brand new careers site. There were many factors taken into consideration when plann...
11
Aug
2016
Ready for Anything Marty!

Ready for Anything Marty!

AA Roadside Technician

Patrolman George attended a DeLorean. It’s not often (if at all) you get a call out to repair an automobile-based time travel device! In the end, it was only a fuel pump fault. Good job George had...
20
Apr
2016
Multi-fit spare wheel

Multi-fit spare wheel

AA Roadside Technician

Thanks to the pothole puncture epidemic and the fact that up to a third of newer cars don’t have a spare, the AA has come up with a unique solution to help drivers. It has launched the AA ‘Multi-fi...
29
Jan
2016
Awarded Gold in Armed Forces Employer Recognition Scheme

Awarded Gold in Armed Forces Employer Recognition Scheme

HR

The AA was recognised by the Defence Secretary as showing an outstanding commitment to supporting the Armed Forces. The AA was one of just 15 organisations that received a Gold Award from the Arme...