Accessibility

Many Internet users with disabilities find websites difficult or even impossible to use simply because of the way they are designed. We are working hard at the AA to provide services and products that are helpful to all our customers, and this goes for the website, too.

We are aware of the types of adaptive technology used by people with disabilities and we are working towards ensuring compatibility with as many of these systems as possible.

Disability helpline
We have a helpline for any disability-related travel queries or to register a specific requirement relating to your mobility or communication needs. Please call free on 0800 26 20 50. We welcome calls from Typetalk and are able to accept Textphone calls on 0800 328 2810. Alternatively, send us an email (link opens a new window).

More information is available on our breakdown pages for people with disabilities. Find out more about the 'AA Disabled Traveller's Guide' .

If you come across a part of our site that is difficult to use please tell us about it. We intend to keep improving our accessibility – so to help us do it, contact us with your comments (link opens a new window).

Disability helpline – 0800 26 20 50
Textphone calls – 0800 328 2810